We offer a 7-day no-questions-asked return policy. If your item arrives damaged, defective, or isn’t what you expected, you can request a return within 7 days of delivery. Please ensure the product is unused and in its original packaging.

• How to initiate a return?
  Contact us at oyetrendy.official@gmail.com or help@oyetrendy.com with your order number and a brief explanation of the issue.

We offer COD (Cash on Delivery), Credit/Debit Cards, UPI, and PayLater options through Razorpay’s secure payment gateway. All transactions are SSL-encrypted, ensuring your personal and financial details remain protected for a safe checkout experience.

Yes, you can modify or cancel your order within 12 hours of placement. After this window, we may have already begun processing or shipping your items.

• Need help?
  Email us at oyetrendy.official@gmail.com or call us at +91 9010 6699 09 as soon as possible.

Currently, we only ship within India. We’re exploring international shipping options and hope to expand soon. Stay tuned for updates!

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-14 business days.

• Order Processing: 1–5 business days.
• Standard Shipping: 5–14 business days (depending on your location).
• Expedited Shipping (if available): 3–10 business days.

You’ll receive a tracking number via email once your order ships.

Yes! We provide free shipping on all orders within India. There are no hidden fees or additional charges for standard shipping.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

If you’re purchasing wearable items or accessories, each product page includes a size guide or measurement details. We recommend comparing these measurements with your own. Still unsure? Contact us at oyetrendy.official@gmail.com and we’ll be happy to help.

We partner with multiple suppliers, so your order might arrive in separate shipments. If you believe something’s missing, please reach out to us at help@oyetrendy.com or +91 9010 6699 09 with your order number, and we’ll investigate right away.

We personally test many of our items to ensure quality, authenticity, and overall performance. Products labeled “OyeTrendy Tested” have gone through this extra level of scrutiny so you can shop with confidence.

If you have any questions, concerns, or need further assistance:

• Email: oyetrendy.official@gmail.com / help@oyetrendy.com
• Phone: +91 9010 6699 09
  We’re here to help and typically respond within 24 hours on business days.

Please take clear photos or a short video of the damage and email them to us at help@oyetrendy.com. We’ll arrange a return, replacement, or refund based on your preference.

Yes, COD is available for orders within India. Just select Cash on Delivery at checkout.

Yes, your data security is our top priority. We use SSL encryption and Razorpay’s secure gateway to protect your personal and financial information. We never sell or share your details with third parties. For more information, check our Privacy Policy or reach out to us at oyetrendy.official@gmail.com or help@oyetrendy.com.