Terms & Conditions

Last Updated: 15th February 2025

Welcome to OyeTrendy! These Terms & Conditions govern your use of our website https://oyetrendy.com and your purchases from our store. You agree to be bound by these terms by accessing, browsing, or purchasing.

1. General Information

  • OyeTrendy operates as a dropshipping-based eCommerce store. This means we do not handle shipping and logistics directly—our suppliers fulfill orders on our behalf.
  • We are committed to offering quality, trend-driven products, with a focus on transparency and customer satisfaction.

2. Orders & Payments

✅ Order Processing

  • Orders are typically processed within 1-5 business days after payment confirmation.
  • We reserve the right to cancel orders due to stock unavailability, pricing errors, or fraudulent activity.

✅ Accepted Payment Methods

  • We support UPI, COD (Cash on Delivery), Credit/Debit Cards, and other secure payment gateways.
  • In case of a failed payment, the order will not be processed until confirmation is received.

✅ Pricing & Discounts

  • Prices are subject to change without notice.
  • Discounts and promotional offers are valid only during the specified period and cannot be applied retroactively.

3. Shipping & Delivery

Since we operate via dropshipping, our suppliers handle shipping directly. Estimated shipping times:

📦 Standard Shipping: 7-21 business days
🚀 Expedited Shipping (if available): 5-14 business days

  • Delivery times may vary due to location, customs processing, or unforeseen delays.
  • Customers will receive a tracking number once the order is shipped.
  • OyeTrendy is not responsible for customs duties or import taxes that may apply in your country.

🔹 Lost or Delayed Shipments: If your package is significantly delayed beyond the expected delivery time, please contact our support team for assistance.

4. Returns, Refunds & Cancellations

✅ Easy 7-Day Return Policy

  • Products can be returned within 7 days of delivery if they are damaged, defective, or not as described.
  • Items must be unused and in their original packaging for a return to be accepted.

✅ Refund Process

  • Refunds will be processed after a successful return inspection by our supplier.
  • Depending on the payment method, refunds may take 5-10 business days to reflect.

✅ Cancellation Policy

  • Orders can only be canceled within 12 hours of placement.
  • Once the order is shipped, cancellations are not possible.

5. Product Testing & Quality Assurance

  • OyeTrendy takes product quality seriously. While we don’t physically handle shipments, we personally test and validate many of the products we sell.
  • Our "OyeTrendy Tested" badge ensures that select items have been reviewed for quality, performance, and authenticity before being listed.

6. User Responsibilities

By using OyeTrendy, you agree to:
✔ Provide accurate shipping and payment details.
✔ Use the website for personal, non-commercial purposes only.
✔ Not engage in fraudulent activities, chargeback abuse, or misuse of our return policies.

We reserve the right to suspend or terminate accounts involved in fraudulent or abusive behavior.

7. Liability Disclaimer

  • OyeTrendy is not responsible for delays caused by third-party couriers, natural disasters, or customs clearance.
  • Product images and descriptions are provided by our suppliers; slight variations may occur.
  • We do not provide warranties beyond the manufacturer’s terms.

8. Intellectual Property

  • All content, including logos, images, and website material, is owned by OyeTrendy and may not be used without permission.
  • Unauthorized reproduction, resale, or redistribution of our content and product images is strictly prohibited.

9. Privacy Policy

Your privacy is important to us. We do not share or sell customer information to third parties. For details, refer to our Privacy Policy.

10. Contact Us

For any inquiries regarding orders, shipping, or policies, please reach out to us:

📩 Email: oyetrendy.official@gmail.com
💬 Live Chat: Available on our website
📞 Support Hours: +91 9010 669909 (Monday - Saturday, 10 AM - 6 PM IST)

By shopping at OyeTrendy, you agree to these Terms & Conditions. We appreciate your trust and support as we bring you handpicked, trendy, and reliable products!